Frequently asked questions

Browse the shop, choose size and stitching options where shown, then checkout. Guest checkout is supported. For styling help before you order, message us on WhatsApp.

Some pieces (especially custom or high-variation couture) are priced on request. Use WhatsApp or the contact form and we will confirm availability and pricing.

Yes. WhatsApp styling and order assistance is available. Share the product link or name, your size, and stitching preference.

Standard sizes typically include XS–XXL. Exact measurement charts need owner confirmation — see the Size Guide page (owner to confirm final chart values).

Yes. Select Custom Size on the product page and enter bust, waist, hip, and length. We confirm measurements on WhatsApp before stitching.

Printed pieces may offer Unstitched, Simple stitching, or Stitching + lace / accessories. Fees are shown at checkout when enabled.

Yes. Nationwide Pakistan delivery is available. Typical times: Unstitched/RTW 2-4 business days, Express stitching 5-7, Stitched 15-18, Customized stitching +1 week. Full details are on the Shipping Policy page. Rates show at checkout.

Use the Track Shipment page with your order details, or contact us on WhatsApp with your order number.

Yes, where international shipping is offered at checkout. Typical times: Unstitched/RTW 5-7 business days, Express stitching 7-10, Stitched 18-21, Customized stitching +1 week. See Shipping Policy for the full table.

In Pakistan: Express stitching about 5-7 business days; standard stitched orders about 15-18 business days; customized stitching adds about 1 week. International timelines are a little longer - see Shipping Policy.

We accept bank transfer only — Cash on Delivery with zero advance is not available. At checkout choose an Rs 1,000 advance (remaining cash on delivery, Pakistan orders over Rs 1,000) or pay the full total by bank. Then send the payment screenshot on WhatsApp; we reply within 24 hours and approve the order after we confirm the transfer.

Returns and exchanges depend on product type (especially stitched / custom pieces). See the Returns & Exchanges page once owner-approved. Do not assume fixed deadlines until published. Contact us for case-by-case guidance.

Message Din Couture on WhatsApp to book a made-to-measure / custom couture consultation. Share occasion, preferred fabrics, and timeline. Visit our Rawalpindi boutique by appointment if needed.

Shop A8-9-13, Beijing Shopping Centre, Gordon College Road, Rawalpindi. See Store Locator for map and directions.